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Delivery & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Delivery

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
( Average timescale is 24hrs day to make your order and 3-4 working days for the delivery with royal mail) please allow us extra time during busy periods.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

It is the customers responsibility to ensure all contact details including the delivery address are correct and that the customer is available in person to accept and sign for the delivery at all times.

Printingmad takes no responsibility for items that fail to be delivered or signed for due to incorrect contact information, or deliveries to addresses supplied by the customer that are third-party addresses, not the customer's actual address, or addresses that are closed or inaccesible, for whatever reason, at the time of delivery.
Printingmad responsibility is to produce the garments to a satisfactory standard & dispatch to the supplied address. Once dispatched, Printingmad takes no responsibility in any circumstances for late, incorrect or non-delivery of any goods.

 


 

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